Business Analyst resume example
A business analyst turns problems into requirements that ship. This example shows the process improved, the stakeholders involved and the value delivered.
Template: Minimal
What to include
- Name the process you improved and the saving or revenue it produced.
- Mention how many stakeholders or teams you worked with.
- List your methods and tools, such as SQL, process mapping, user stories and Jira.
Why this resume works
- Almost every bullet contains a number, so the reader can see the size of the result.
- Bullets start with an action verb, not with “responsible for”.
- It fits on one page, which is what most recruiters prefer.
- Standard headings and real text mean applicant tracking systems read it correctly.
Ananya Krishnan
Business Analyst
Summary
Business analyst with 6 years of experience in banking and insurance technology projects. Turned requirements from 12 stakeholder groups into delivered features that saved the business 2.4 crore rupees a year.
Experience
Senior Business Analyst
Jan 2022 – PresentCauvery Digital BankBengaluruGathered requirements from 12 stakeholder groups for a loan-approval platform now handling 3,000 applications a month.
Mapped 40 processes in BPMN and removed 6 manual steps, cutting approval time from 5 days to 2.
Wrote 150 user stories and acceptance criteria for 4 agile squads.
Built a Power BI dashboard that exposed 2.4 crore rupees of yearly rework.
Business Analyst
Aug 2019 – Dec 2021Sahyadri Insurance TechPuneDefined requirements for a claims portal used by 500 agents, lowering support tickets by 28%.
Ran user acceptance testing with 30 users and closed 95% of defects before release.
Analysed 18 months of claims data in SQL to find the 3 steps causing most delays.
Documented 25 business rules for the claims engine, cutting rework in development by 20%.
Education
BE, Information Science
Aug 2015 – Jun 2019Visvesvaraya Technological UniversityBengaluruFirst Class with Distinction
Skills
Analysis: Requirements gathering, BPMN, User stories, Gap analysis, UAT
Tools: Jira, SQL, Power BI, Confluence, Visio
Certifications
Certified Business Analysis Professional (CBAP)
Feb 2023IIBALanguages
English (Fluent), Tamil (Native), Kannada (Conversational)
This example is fictional. Any resemblance to real people or companies is a coincidence.